Cost Per Session
Michelle Collins, LPC, RPT – $185
Ashlea Szanto, LPC – $185
LaSaundra Grandberry, LPC Associate – $165
Rebecca Swift, LPC Associate – $165
Sarah Vrijland, LPC Associate – $165
Angelica Reyes, LPC Associate- $165
Michaela Deyoe, LPC Associate- $153
Victoria Gates, Graduate Student Intern- $78
Brittany Metzler, Graduate Student Intern- $78
Rachel Knight, Graduate Student Intern- $78
Job Trahan, Graduate Student Intern- $78
Payment
We accept HSA and FSA cards, cash, check and all major credit cards for payment. Payment information must be on file before first appointment. Reduced fee services are available on a limited basis.
Insurance
We are committed to providing the highest quality of care; therefore, we do not accept insurance at this time. We are happy to be provide a superbill (verification of services received) to submit to their insurance providers.
It is important to us that clients and clinicians stay in control of their own care. Working with insurance companies does not always allow the flexibility that clinicians and clients need in treating mental health concerns and meeting their goals.
Please keep in mind, a diagnosis is required by an insurance company in order to receive reimbursement. If you would like to submit a superbill to your insurance company, this can be discussed with your therapist.
Out of Network Benefits
For out of network therapists, services may be covered in full or in part by your health insurance or employee benefit plan. Clients can call the number on the back of their insurance card, and inquire about their out of network benefits, and the submission process.
Provide this information to your therapist or intake coordinator upon discussion of utilizing insurance benefits.
Memorial Child and Family Therapy is unable to submit claims directly to insurance plans we are not in network with. Our therapists do not verify benefits.
Cancellation Policy
If you do not arrive for your scheduled therapy appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the session.
Good Faith Estimate (GFE form)
Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
- You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
- If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit http://www.cms.gov/nosurprises
- Texas House Bill 4224
Effective September 1st, 2025. In alignment with Health and Safety Code Section 181.105 and Texas House Bill 4224 (89th Regular Session), mental health licensees must post on their website detailed instructions for all consumers to access regarding:
a) contacting the state’s executive council for license violations,
b)filing a consumer complaint
and c) requesting records from your mental health provider.
Memorial Child and Family Therapy includes all of this information, and more, in client paperwork-which is then reviewed again during the intake session and posting this detailed information on our website complies with the new state of Texas rules in place.
We are here to help and serve. If you have any issues or concerns regarding any aspect of your experience with Memorial Child and Family Therapy, PLLC, you are always invited to inform the Counselor or business owner to discuss it. You can do so by contacting us at: admin@memorialchildandfamilytherapy.com or by phone first at 832-615-5508, so that a satisfactory solution may be obtained quickly.
License Violation Concerns
If you believe a licensed professional has violated their professional code of Ethics (ACA) and/or the scope of their licensing requirements as an LPC please contact the Texas State Board of Examiners of Professional Counselors (under TX BHEC) at:
1801 Congress Ave., Ste. 7300
Austin, Texas 78701
phone: 512-834-6658
To fill out a the complaint visit their website here.
Business Violations: Consumer Complaint
If you believe you have been the victim of a fraudulent business practice in the state of Texas please contact the Attorney Generals Office to file a consumer complaint.
To file: visit the Consumer Complaint portal here
To learn more about your rights visit here
Request Records
You have the right to inspect or obtain a copy (or both) of PHI. Records can be requested via emailing the office at admin@memorialchildandfamilytherapy.com. Clinical Records must be requested in writing and a release of information (ROI) must be completed. Furthermore, there is a copying fee charge of $2.00 per page, owed by the client/patient and there may be a fee charged for accessing records as well.
**We kindly ask that you make your request well in advance and allow 2 weeks to receive the copies.**
Viewing your record is best done during a session rather than on your own, in order to clarify any questions you might have at the time. Please note, under certain limited circumstances as listed in 45 CFR 164.524(a)(2) – (a)(3), we may deny acess to all or a portion of the PHI requested.
For full details and more info view the HIPAA and Notice of Privacy Policy
- Texas House Bill 4224
Request an Appointment
You can also give us a call at 832-615-5508